FAQs

How do I create an account?

You need to create an account before taking a course. Click on Menu Icon (Three horizontal lines) present on the top left of the Store Screen. From the opened menu, click on Login/Register button. Click on Sign Up. Enter your Email Id & Password to register for an account.

How to use Access Codes?

You need to create an account on the app to use the access codes. After Successful login, click on the Menu Icon present on the top left of the Store Screen. From the opened menu, click on My Courses Button. On the opened screen, click on the Gift Icon present on the Top Right of the Screen. Enter your Access Code here. Respective Course will be added to your My Courses section.

How to take a Course?

After you have purchased the Course or used the access code of the course, the course would be added to your My Course Section. Click on the Course image to start the course.

I have issues with Login, what should I do?

You can click on Forgot Password link to reset your password from the login screen. We will send the new password to your registered email address. Try to login with the new password.
If the issue still persists, drop an email to [email protected] with the issue details.

I am unable to access the Course, what should I do?


Please check whether you are using the same email, which was used for purchasing/using the access code. Check for the course in your My Course section. If the course is still not available, please drop an email to [email protected]

How to report an issue on the app?

For any other issues, please drop an email to [email protected] with the complete issue details.


Is online cooking classes for you?


If you are a person with passion for cooking, signing up for an online course is for you. At Cookler, we offer courses led by French top chefs who are making sure that every recipe you learn is perfect from the source.


Do we offer Free cooking classes?

Yes. Please Check Cookler Academy to access our free courses. You can access several free cooking courses about basics of cutting, basics of cooking, basics of making dough, basics of creams, basics of pastry and some general information about cooking tools.


What else do we offer?


We offer also online baking classes, Pastry classes and much more! All our baking techniques are inherited from the original French Boulangerie.

Get access to product information library. How to buy raw products, cooking equipment and utensils with the opportunity to buy them on the app.


What type of Pastry do we teach you?

We follow Chefs' recipes. Cookler is specialized in French Pastry. Here you will find tutorials to make Macarons, Eclaires. We also have tutorials to make viennoiserie including croissant, pain au chocolat and much more!


Still need to know more?


Send us an email to [email protected]. We will answer you as soon as possible.